Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it.
What You Need First
- A valid email and phone number.
- Proof of identity (ID, passport, or driving licence).
- A payment method that supports both deposits and withdrawals (card, e-wallet, or bank transfer).
- Stable internet connection.
- Patience for the first withdrawal verification.
Registration
- Go to the Leovegas casino website by visiting Leovegas and click ‘Register’.
- Fill in your email, username, and password.
- Verify your email and phone number via the code sent.
- Complete the KYC process by uploading a valid ID and proof of address.
- Make your first deposit (minimum €10) to claim the welcome bonus.
Watch this video for a visual walkthrough:
Bonus Math
The welcome bonus typically offers 100% up to €100 with a 35x wagering requirement on the bonus plus deposit. Important: Wagering requirements apply before withdrawal. For a €50 deposit, you get a €50 bonus. Total wagering needed: (€50 + €50) × 35 = €3,500. Assuming a slot RTP of 97%, the expected loss is €3,500 × 3% = €105. So the bonus is not pure profit — factor in the playthrough.
Money In, Money Out
| Method | Deposit Time | Withdrawal Time | Min/Max |
|---|---|---|---|
| Visa/Mastercard | Instant | 1–3 days | €10–€4,000 |
| Skrill | Instant | 24 hours | €10–€4,000 |
| Neteller | Instant | 24 hours | €10–€4,000 |
| Bank Transfer | 1–3 days | 3–5 days | €10–€10,000 |
Licence & Player Protection
The casino holds multiple licences including the Malta Gaming Authority and UK Gambling Commission. All transactions are encrypted with SSL technology, and games are RNG-certified by independent auditors. As a Curacao-licensed operator, winnings from that jurisdiction may be subject to local income tax — check your country’s rules.
When Things Go Wrong
- Forgotten password: Use the ‘Forgot Password’ link on the login page to reset via email.
- Withdrawal stuck: Ensure all documents are submitted; contact support via live chat.
- Account locked: This usually happens due to duplicate accounts — contact support to resolve.
- Self-exclusion: Request via account settings or customer support; it can be permanent or temporary.
- Deposit not credited: Check your payment method statement and contact support with transaction ID.
Insider Advice
Use responsible gambling tools: set deposit limits (daily, weekly, monthly), session reminders, or take a break. Self-exclusion is also available for longer periods. These tools help you stay in control and avoid problem gambling.
Need to Know
How long does the first withdrawal take?
First withdrawal may take up to 72 hours due to KYC verification; subsequent withdrawals are faster.
Is there a withdrawal limit?
Yes, weekly limits apply, typically €4,000 per week.
Can I cancel a withdrawal?
Yes, if it is still pending in your account history.
What documents are needed for KYC?
Valid ID, proof of address (utility bill), and a screenshot or photo of your payment method.
Do I need to wager my deposit before withdrawing?
No, but if you claimed a bonus, you must meet the wagering requirements.
Are there fees?
No deposit fees, but some withdrawal methods may incur a small fee (check the cashier).
How do I set deposit limits?
Go to account settings under ‘Responsible Gaming’ and adjust the limits.
Can I play on mobile?
Yes, the site is fully mobile-optimised and works in any browser — no app download needed.
Is customer support 24/7?
Yes, live chat and email are available around the clock.
With these steps, you’ll navigate your first withdrawal smoothly. Remember to play responsibly.