When transferring information, there are strict rules in place to ensure your information is still protected to the highest standard. Your account is your digital identity on Ticketmaster; it is how we ensure your ticket purchases are secure and connected to an individual. Read the privacy policy of other websites carefully. If you think that an unauthorized account has been created using your name, contact us. For SMS in the United States and Canada, the above excludes the sharing of text messaging originator opt-in data and consent with any third parties except where you provide consent to such sharing. Given the global nature of our business, some of the products and services we offer may differ and not be available in the country where you have an account.
If we need to share information for reasons not described in this policy, we will inform you prior to doing so. This section explains how we use your information and the legal grounds (or purposes) for which we use it. If you have any questions or feedback about how we handle your information, get in touch with us. We’re always taking steps to make sure your information is protected and deleted securely when we no longer need it. You also have the right to access the information we have about you. Click on ‘Learn More’ for more information or scroll down to read the full policy.
So long as your account remains active we will continue to retain the information we have processed about you. Whenever you purchase a ticket, log into your account, or interact with us, we log this activity. If you click on a third-party link, you will be taken to websites we do not control. We are not responsible for third party websites and apps. The security measures we use will depend on the type of information collected.

Your choices & rights

• If you have any questions or feedback about how we handle your information, get in touch with us.
• To buy and access tickets, fans must first create a Ticketmaster account and provide personal information so that we can issue your digital tickets.
• From time to time we may change our privacy practices.
• Our goal is to maintain your trust and confidence by handling your personal information with respect and putting you in control.
• Your account is your digital identity on Ticketmaster; it is how we ensure your ticket purchases are secure and connected to an individual.
• If you click on a third-party link, you will be taken to websites we do not control.

To buy and access tickets, fans must first create a Ticketmaster account and provide personal information so that we can issue your digital tickets. Your rights and choices may differ depending on the country where you are accessing our services from. We collect and store different types of information when you create an account, buy tickets, contact us, and use our websites, apps and social media. By choosing not to provide your information when creating an account, you won’t be able to purchase and access digital tickets.

How long do we retain your personal information?

• The list of entities who process your information, depending on where you create an account, can be found above the ‘Contact’ section.
• The data controller that processes your information depends on which market you have an account or subscription with.
• Whenever you purchase a ticket, log into your account, or interact with us, we log this activity.
• We will notify you of any material changes to this policy as may be required by law.
• If you click on a third-party link, you will be taken to websites we do not control.

We have a global privacy team in information security and privacy that ensure end-to-end protection of your personal information throughout the information lifecycle. We will notify you of any material changes to this policy as may be required by law. The Ticketmaster family of companies also provides support services on behalf of one another and therefore acts as processors on behalf of the data controller to whom you have provided your information.

If you are based in the European Union (EU) but basswin are using your account with one of our non-EU entities, their Article 27 representative is Ticketline Unlimited Company t/a Ticketmaster. The data controller that processes your information depends on which market you have an account or subscription with. Where we do this, we will ensure that appropriate safeguards are put in place.